Historian's Corner



Charlene Cole
Sandy Creek/Lacona Historian
Historian's Corner
September 23, 2019

*PHOTO: This great picture was donated to the History Center by Barbara Joslyn. The Black River Telephone Company was once located in Lacona and later renamed the General Telephone Company and moved to the Sandy Creek business district before closing in 1937.*

*Heather Joslyn researched and wrote an article titled “Reach Out and Touch Someone” for the Salmon River News in 1982 on the Telephone Company, which is partially reprinted here. (I have updated her research to present)*

*Joslyn writes: “These days the Bell Telephone Company’s slogan is “reach out and touch someone.” And yet in this age of computers and automation, it is comforting to recall the days when operators really did “reach out” to the community they served.”*

*The Black River Telephone Company had an office in Lacona, until July of 1926, next to what was Remington’s Barber Shop and is now Beautiful Beatitudes on Harwood Drive.

Following that the name changed to General Telephone Company and they relocated to the business district of Sandy Creek, where the Smith Insurance office, now the Video Store (next to Karen’s Kountry Florist) on Harwood Drive is located. The telephone office closed in October 1937, when the telephone system was converted to dial.*

*Joslyn writes: “Nettie Straight, a resident of Sandy Creek, was hired as an operator by the Black River Telephone Company in April 1915. She was promoted to chief operator in January 1925, and held the same position when the company moved into its Sandy Creek office. Mrs. Straight remembers the operators she worked with as being “just like a family.” She said that one thing that drew the operators together was the fact that, because telephones were the quickest form of communication in the days before radio and television, the telephone office functioned as a news agency in small towns such as Sandy Creek. Modern technology finally took its toll on the local phone companies. The office was converted to dial in October of 1937.*


Charlene Cole
Sandy Creek/Lacona Historian
1992 Harwood Drive
Sandy Creek, NY 13145
315-387-5456 x7
Office hours: Friday 9am to 2pm
www.sandycreeknyhistory.com